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• INTERNATIONAL TOURISTS TREND: THE CASE OF INDONESIAN OUTBOUND TOURIST IN AUSTRALIA

  Agoes Tinus Lis Indrianto

  2005-10-07

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  Abstract View: 28 , PDF Download: 106

• ANALISIS KEUNGGULAN BERSAING MELALUI PENERAPAN KNOWLEDGE MANAGEMENT DAN KNOWLEDGE-BASED STRATEGY DI SURABAYA PLAZA HOTEL

  Yusak Anshori

  2005-10-07

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  Abstract View: 166 , PDF Download: 455

• THE IMPLEMENTATION OF SAFETY AND SECURITY MEASURES IN TRAINING HOTELS A CASE STUDY OF WYSWERT HOTEL CHRISTELIJKE HOGESCHOOL NEDERLAND

  Monika Kristanti, Benjamin Kuhn, Benjamin Kuhn

  2005-10-07

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  Abstract View: 49 , PDF Download: 276

• CAN CHILDREN AND ELDERLY BE SERVED IN THE SAME RESTAURANT?

  Adeline Wonoseputro

  2005-05-02

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  Abstract View: 49 , PDF Download: 149

• THE MCDONALD’S CASE: STRATEGIES FOR GROWTH

  Lintje Siehoyono, Le Hoang Giang, Le Hoang Giang

  2005-10-07

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  Abstract View: 129 , PDF Download: 323

• PERENCANAAN STRATEGIS PEMASARAN UNTUK MENCIPTAKAN SUSTAINABLE COMPETITIVE ADVANTAGE (KASUS PADA PROGRAM STUDI MANAJEMEN PERHOTELAN UK PETRA DI SURABAYA)

  Marcus Remiasa

  2005-05-02

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  Abstract View: 90 , PDF Download: 290

• MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH

  Deborah Christine Widjaja

  2005-05-02

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  Abstract View: 96 , PDF Download: 255

• THE EFFECT OF LOYALTY PROGRAMS ON CUSTOMER LOYALTY IN THE HOSPITALITY INDUSTRY

  Serli Wijaya

  2005-05-02

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  Abstract View: 172 , PDF Download: 1046

• UNDERSTANDING HOSPITALITY ACTIVITIES: SOCIAL PRIVATE AND COMMERCIAL DOMAIN

  Sienny Thio

  2005-05-02

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  Abstract View: 625 , PDF Download: 1329