Focus & Scope

Jurnal Manajemen Perhotelan aims to promote evidence-based knowledge in hospitality and tourism management and operations. The journal provides a peer-reviewed forum for researchers, educators, and industry practitioners to discuss issues and challenges in the hospitality sector.

Scope

The journal welcomes original research that addresses management and operational issues in hospitality and tourism. Studies must be clearly situated within a hospitality or tourism context, such as hotels, resorts, restaurants, cafés, catering businesses, event venues, travel services, or tourism destinations.

The main areas of interest include:

- Hospitality and Hotel Operations

  • Hotel and resort management
  • Restaurant, café, and food and beverage management
  • Rooms division, housekeeping, and front office operations
  • Service quality and service recovery
  • Revenue and yield management
  • Safety, security, hygiene, and risk management

- Guests, Markets, and Brands

  • Consumer and guest behaviour
  • Hospitality marketing and branding
  • Digital marketing in hospitality and tourism
  • Customer experience, satisfaction, and loyalty
  • Pricing and distribution strategies
  • Online travel agents and digital distribution channels

- People and Organizations

  • Human resource management in hospitality and tourism
  • Leadership and organizational behaviour
  • Workplace wellbeing in service organizations
  • Hospitality education and training
  • Competency development in hospitality and tourism

- Enterprise, Strategy, and Finance

  • Strategic management and business models
  • Hospitality and culinary entrepreneurship
  • Micro, small, and medium-sized hospitality enterprises
  • Financial management and performance measurement
  • Investment and business performance
  • Operations and supply chain management
  • Technology adoption in hospitality

- Tourism and Destinations

  • Destination management and marketing
  • Destination competitiveness
  • Tourist behaviour and travel decision-making
  • Sustainable, eco-based, and community-based tourism
  • Event and MICE tourism
  • Culinary tourism

Interdisciplinary research is also welcome when the research question is clearly related to hospitality or tourism.

Manuscripts that address general management topics without a clear hospitality or tourism context are outside the journal's scope and may be rejected at the initial editorial screening stage.