ANALYSIS OF THE CUSTOMERS PREFERENCES IN DETERMINING A SUITABLE MENU A CASE STUDY OF RIVER SIDE ORIENTAL CUISINE RESTAURANT

Gita Rosalin, Tjia Ivone Soetanto




Abstract


Customers' preferences play an important role in determining a menu. A menu will not be a good means to increase the profitability if the foods in it do not reflect the customers' wants and needs. River Side Oriental Cuisine restaurant in Laren, the Netherlands is a new restaurant that will be combining Thai, Malaysian Chinese, and Japanese cuisine. By distributing questionnaires and doing an observation, the customers' preferences analyzed to determine a suitable menu, considering the factors, i.e. food habits and preferences, nutritional requirements, and food characteristics.


Keywords


menu, menu planning, nutritional requirement, food characteristics, food habits and preferences, customer's wants and needs.

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The Journal is published by The Institute of Research & Community Outreach - Petra Christian University. It available online supported by Directorate General of Higher Education - Ministry of National Education - Republic of Indonesia.

©All right reserved 2016.Jurnal Manajemen Perhotelan, ISSN: 0216-6283

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