ANALISA PERBANDINGAN HARAPAN DAN PERSEPSI PRIA DAN WANITA DALAM MEMILIH SEBUAH RESTORAN DI SURABAYA DITINJAU DARI SEGI MEAL EXPERIENCE
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https://doi.org/10.9744/jmp.4.1.8-17Keywords:
Expectation, perception, man, woman, restaurant, meal experienceAbstract
Men and women have different behavior and characteristics that can affect their expectation in choosing the restaurant. This research was conducted to examine whether meal experience at restaurant will affect the expectation of men and women when choosing restaurant at Surabaya, the most dominant factors and if there is gap between expectation and perception. The result showed that men and women have different expectation in term of atmosphere and there is gap between expectation and perception.Downloads
Published
2012-07-12
How to Cite
Marsellita, P. V., Goenawan, V., Tarigan, Z. J. H., & Kristanti, M. (2012). ANALISA PERBANDINGAN HARAPAN DAN PERSEPSI PRIA DAN WANITA DALAM MEMILIH SEBUAH RESTORAN DI SURABAYA DITINJAU DARI SEGI MEAL EXPERIENCE. Jurnal Manajemen Perhotelan, 4(1), 8-17. https://doi.org/10.9744/jmp.4.1.8-17
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