1.
Cornelia S. E, Veronica S. N, Kartika EW, Kaihatu TS. ANALISA PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DI LAUNDRY 5ASEC SURABAYA. jmp [Internet]. 2012Jul.12 [cited 2024Apr.29];4(2):45-57. Available from: https://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/18423