Kosasih, Natalia, and Sri Budiani. “PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KINERJA KARYAWAN: STUDI KASUS DEPARTEMEN FRONT OFFICE SURABAYA PLAZA HOTEL”. Jurnal Manajemen Perhotelan 3, no. 2 (July 9, 2008): 80-88. Accessed May 1, 2024. https://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16753.