ANDREANI, F. ANALISIS KUALITAS LAYANAN TRAINEE PROGRAM MANAJEMEN PERHOTELAN UNIVERSITAS KRISTEN PETRA PADA INDUSTRI HOTEL BERBINTANG LIMA DI SURABAYA. Jurnal Manajemen Perhotelan, [S. l.], v. 3, n. 2, p. 57-69, 2008. DOI: 10.9744/jmp.3.2.57-69. Disponível em: https://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16751. Acesso em: 1 may. 2024.