ANALISIS HARAPAN DAN PERSEPSI KONSUMEN TERHADAP DIMENSI WEBSITE HOTEL BINTANG LIMA DI SURABAYA. Jurnal Manajemen Perhotelan, [S. l.], v. 3, n. 2, p. 102–114, 2008. DOI: 10.9744/jmp.3.2.102-114. Disponível em: https://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16755. Acesso em: 5 jun. 2026.