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Issue Title
 
Vol 3, No 2 (2007): SEPTEMBER 2007 PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KINERJA KARYAWAN: STUDI KASUS DEPARTEMEN FRONT OFFICE SURABAYA PLAZA HOTEL Abstract   PDF
Natalia Kosasih, Sri Budiani
 
Vol 4, No 2 (2008): SEPTEMBER 2008 PENGARUH LECTURER PERFORMANCE DAN SERVICE QUALITY TERHADAP QUALITY EDUCATION UNTUK MENINGKATKAN STUDENT SATISFACTION Abstract   PDF
Adriana Aprilia
 
Vol 2, No 2 (2006): SEPTEMBER 2006 PERANAN CUSTOMER VALUE DALAM MEMPERTAHANKAN KEUNGGULAN BERSAING PADA RESTORAN CEPAT SAJI Abstract   PDF
Evi Thelia Sari
 
Vol 1, No 1 (2005): MARCH 2005 PERENCANAAN STRATEGIS PEMASARAN UNTUK MENCIPTAKAN SUSTAINABLE COMPETITIVE ADVANTAGE (KASUS PADA PROGRAM STUDI MANAJEMEN PERHOTELAN UK PETRA DI SURABAYA) Abstract   PDF
Marcus Remiasa
 
Vol 4, No 1 (2008): MARCH 2008 PERSEPSI KONSUMEN TERHADAP MAKANAN ORGANIK DI SURABAYA Abstract   PDF
Sienny Thio
 
Vol 1, No 2 (2005): SEPTEMBER 2005 STUDI EKSPLORATIF PERILAKU MAHASISWA UK. PETRA DALAM MEMILIH FAST FOOD RESTAURANT DAN NON FAST FOOD RESTAURANT DI SURABAYA Abstract   PDF
Serli Wijaya
 
Vol 4, No 1 (2008): MARCH 2008 STUDI EKSPLORATIF TINGKAT KESADARAN PENGHUNI GEDUNG BERTINGKAT TERHADAP BAHAYA KEBAKARAN: STUDI KASUS DI UNIVERSITAS KRISTEN PETRA SURABAYA Abstract   PDF
Arief Setyawan, Endo Wijaya Kartika
 
Vol 1, No 1 (2005): MARCH 2005 THE EFFECT OF LOYALTY PROGRAMS ON CUSTOMER LOYALTY IN THE HOSPITALITY INDUSTRY Abstract   PDF
Serli Wijaya
 
Vol 1, No 2 (2005): SEPTEMBER 2005 THE IMPLEMENTATION OF SAFETY AND SECURITY MEASURES IN TRAINING HOTELS A CASE STUDY OF WYSWERT HOTEL CHRISTELIJKE HOGESCHOOL NEDERLAND Abstract   PDF
Monika Kristanti, Benjamin Kuhn, Benjamin Kuhn
 
Vol 3, No 1 (2007): MARCH 2007 THE IMPORTANCE OF CUSTOMER SATISFACTION AND SUPREME SERVICE PROVISION IN THE HOTEL INDUSTRY: A CASE STUDY OF SURABAYA PLAZA HOTEL Abstract   PDF
Yusak Anshori, Viviane Langner
 
Vol 1, No 2 (2005): SEPTEMBER 2005 THE MCDONALDS CASE: STRATEGIES FOR GROWTH Abstract   PDF
Lintje Siehoyono, Le Hoang Giang, Le Hoang Giang
 
Vol 3, No 1 (2007): MARCH 2007 THE TYPES OF ORGANIZATIONAL CULTURE OF MIDDLE-SIZED RESTAURANTS IN THE NETHERLANDS SUITABLE FOR PLACING INDONESIAN STUDENT TRAINEES Abstract   PDF
Deborah Christine Widjaja, Klaes Eringa, Sjoerd Gehrels
 
Vol 1, No 1 (2005): MARCH 2005 UNDERSTANDING HOSPITALITY ACTIVITIES: SOCIAL PRIVATE AND COMMERCIAL DOMAIN Abstract   PDF
Sienny Thio
 
Vol 4, No 1 (2008): MARCH 2008 UNDERSTANDING SENIOR TRAVELER’S BEHAVIOR WHEN CONSUMING TOURISM AND HOSPITALITY PRODUCTS Abstract   PDF
Serli Wijaya
 
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The Journal is published by The Institute of Research & Community Outreach - Petra Christian University. It available online supported by Directorate General of Higher Education - Ministry of National Education - Republic of Indonesia.

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