Vol 3, No 2 (2007)

SEPTEMBER 2007

Table of Contents

Articles

ANALISIS KUALITAS LAYANAN TRAINEE PROGRAM MANAJEMEN PERHOTELAN UNIVERSITAS KRISTEN PETRA PADA INDUSTRI HOTEL BERBINTANG LIMA DI SURABAYA PDF
Fransisca Andreani 57-69
ANALISIS PERSEPSI PELANGGAN TERHADAP KUALITAS LAYANAN COFFEE SHOP ASING DAN COFFEE SHOP LOKAL PDF
Marcus Remiasa, Yenny Lukman 70-79
PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KINERJA KARYAWAN: STUDI KASUS DEPARTEMEN FRONT OFFICE SURABAYA PLAZA HOTEL PDF
Natalia Kosasih, Sri Budiani 80-88
ANALISIS PENILAIAN KONSUMEN TERHADAP EKUITAS MEREK COFFEE SHOPS DI SURABAYA PDF
Maya Widjaja, Serli Wijaya, Regina Jokom 89-101
ANALISIS HARAPAN DAN PERSEPSI KONSUMEN TERHADAP DIMENSI WEBSITE HOTEL BINTANG LIMA DI SURABAYA PDF () PDF
Evi Febrianti, Iwan Eko Setyawan, Sienny Thio 102-114


The Journal is published by The Institute of Research & Community Outreach - Petra Christian University. It available online supported by Directorate General of Higher Education - Ministry of National Education - Republic of Indonesia.

©All right reserved 2016.Jurnal Manajemen Perhotelan, ISSN: 0216-6283

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